Data protection

Privacy policy

Growstruction.com respects the privacy of its users and is committed to protecting your personal information in accordance with applicable laws and regulations. This Privacy Policy describes how Growstruction collects, uses and shares your personal data.

1. scope This privacy policy applies to the website and services of

Growstruction.com, operated by

REXMA LIMITED
CENTRE SOHO ST. JUNLIAN`S, PUNCHBOWL
ELIA ZAMMIT STREET
San Giljan
STJ 3154 Malta

.

2. data collection: Growstruction.com may collect personal data about you when you visit the website, register for a subscription or interact with Growstruction. The personal data collected by Growstruction may include the following: Personal data: This includes your name, email address, phone number, address and payment information. Data about your use of the website: This includes your browser and device information, your IP address, your visit times and your interactions with content on the Website. Data about your interactions with Growstruction: This includes your purchases, your participation in surveys and your comments.

3. use of data: Growstruction.com uses your personal data for the following purposes: To provide you with the website and the services offered: This includes providing access to the members area, providing content and services, answering your questions and processing your requests. To send you information about Growstruction and its offers: This includes emails with news, offers and other information. To analyze and improve your interactions with Growstruction: This includes measuring the performance of the website, improving the user experience and developing new products and services. To manage your account and process your payments: This includes verifying your identity, authorizing your payments and providing customer support. To share your personal data with third parties: This includes payment service providers, hosting providers and marketing companies.

4. data sharing: Growstruction may share your personal data with third parties who assist Growstruction.com in providing its services, e.g: Payment service providers: Growstruction.com may share your payment information with payment service providers to process your payments.

Hosting providers:
Growstruction.com may share your personal data with hosting providers to provide the website and services.

Marketing companies:
Growstruction.com may share your personal data with marketing companies to show you targeted advertising. Growstruction may also share your personal information with third parties if required to do so by law or if Growstruction.com believes in good faith that this is necessary to: Comply with legal requirements Protect Growstruction.com rights or property Protect the safety of Growstruction.com users Prevent fraud or other illegal activities

5. data security: Growstruction.com takes appropriate measures to protect your personal data. These measures include: The use of secure servers and encryption technologies The restriction of access to your personal data to authorized employees The training of employees on the importance of data protection

6. data storage: Growstruction.com stores your personal data for the period necessary to fulfill the purposes set out in this privacy policy. This may vary depending on the purpose.

7. cookies: Growstruction.com uses cookies to improve the website and personalize the user experience. Cookies are small text files that are stored on your computer or mobile device. Growstruction uses both session cookies and persistent cookies. Session cookies are deleted when you close your browser. Persistent cookies remain on your computer or mobile device until you delete them or until they reach their expiration date. Growstruction may use cookies to collect the following information: Your browser and device information Your visit times Your interactions with website content You can disable the use of cookies in your browser. If you disable cookies, you may not be able to use all the features of the website.

8. data protection rights: You have the right to access, rectify, erase or restrict your personal data. You also have the right to withdraw your consent to the processing of your personal data.

9. contact us If you have any questions or concerns about this Privacy Policy, please contact Growstruction at:

Email: support@growstruction.com

Mail:
Growstruction.com
CENTRE SOHO ST. JUNLIAN`S, PUNCHBOWL
ELIA ZAMMIT STREET
San Giljan
STJ 3154
Malta

10. changes to this privacy policy

Growstruction.com may change this privacy policy from time to time. The current privacy policy is always available on the Growstruction website.

Additional explanations

Growstruction.com uses chat software from the company:

www.userlike.com UG (haftungsbeschränkt)
Probsteigasse 44-46
50670 Cologne
Germany

You can use the chat like a contact form to chat with our employees almost in real time. When you start the chat, the following personal data is collected [to be adjusted depending on the widget settings]:

  • Date and time of the call,
  • Browser type/version,
  • IP address,
  • operating system used,
  • URL of the previously visited website,
  • Amount of data sent.
  • And if indicated: First name, last name, and e-mail address.

Depending on the course of the conversation with our employees, further personal data may be collected in the chat and entered by you. The nature of this data depends largely on your query or the problem you describe to us. The purpose of processing all this data is to provide you with a quick and efficient means of contact and thus improve our customer service.

All of our employees have been and continue to be trained in data protection and instructed in the secure and confidential handling of customer data. All of our employees are obliged to maintain confidentiality and have signed an addendum in their employee contracts to the obligation to maintain confidentiality and to observe data protection.

By accessing the Growstruction.com website, the chat widget is loaded in the form of a JavaScript file from AWS Cloudfront. The chat widget technically represents the source code that is executed on your computer and enables the chat.

In addition, Growstruction.com stores the chat history for a period of 1 year. This serves the purpose of sparing you extensive explanations of the history of your request and for the constant quality control of our chat offer. Processing is therefore permitted in accordance with Art. 6 para. 1 letter f GDPR. If you do not wish this, you are welcome to inform us using the contact details below. We will then delete saved chats immediately.

The storage of chat data also serves the purpose of ensuring the security of our information technology systems. This is also our legitimate interest, which is why processing is permitted under Art. 6 (1) (f) GDPR.

Further information can be found in the privacy policy of Userlike UG(haftungsbeschränkt).

Data transfer to third countries: Growstruction may transfer your personal data to third parties in third countries that do not offer the same level of data protection as the European Union. In these cases, Growstruction will take appropriate measures to ensure that your personal data is adequately protected, e.g. by using standard contractual clauses of the European Commission.

Rights of children: Growstruction.com does not knowingly collect personal information from children under the age of 16. If you believe that Growstruction.com has collected personal information from a child under the age of 16, please contact Growstruction to have this information deleted. Automated decision making: Growstruction does not use automated decision making that affects you.

Legal basis for the processing of personal data Growstruction.com processes your personal data on the basis of the following legal bases:

Contract performance: Growstruction.com processes your personal data in order to provide you with the website and the services offered. Legitimate interest: Growstruction processes your personal data to pursue its legitimate interests, such as to improve and administer the website, send you information and prevent fraud.

Consent: Growstruction.com processes your personal data if you have given your consent to do so, e.g. when you sign up for the newsletter.

Contact details of the data protection officer If you have any questions or concerns about data protection, please contact Growstruction's data protection officer at:

E-mail: support@growstruction.com
Post: Growstruction, Data Protection Officer
CENTRE SOHO ST. JUNLIAN`S, PUNCHBOWL
ELIA ZAMMIT STREET, San Giljan STJ 3154,
Malta

Miscellaneous

This privacy policy is available in German and English. In the event of inconsistencies between the two versions, the English version shall prevail.